Join the Joe & The Juice Team as a Till Captain!
Company Mindset:
At Joe & The Juice, our vision is to become the first truly global people-focused Food & Beverage brand. To achieve this, we foster a culture built around our virtues and operational excellence in three key focus areas: employee engagement, guest experiences, and financial performance. Our unique company culture is the backbone of our success, thriving on our employees' commitment to our core virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
The Till Captain plays a key role in the store’s performance by maximizing app conversion, generating additional sales, and ensuring an outstanding customer experience. As a true brand ambassador, you make sure every customer leaves with a smile.
We expect our Till Captains to be engaged, open-minded, and to maintain a positive attitude in all that they do. While hard work and dedication are essential, we also encourage our team to have fun and enjoy each other's and our guests' company. We offer a work environment with great opportunities for development and progression, expecting consistent performance in return.
Main Responsibilities
Customer Service & Interaction
· Greet every customer with a smile, embodying the brand’s values and principles.
· Advise and assist customers in their choices to ensure a smooth and pleasant experience.
· Participate in direct sales and handle payment transactions.
Merchandising & Hygiene
· Keep the checkout area clear, tidy, and fully operational.
· Ensure the counter display is always well stocked and attractive.
· Maintain cleanliness of the counter display while following hygiene standards (use gloves or tongs to handle or restock products).
Sales Development
· Deliver a sales pitch focused on results and aligned with defined KPIs (app conversion, combo sales, add-on sales).
· Promote complementary offers to increase average basket size and boost sales.
Profile Requirements
· Energetic, friendly, and customer-oriented.
· Comfortable with direct sales and cash handling.
· Ability to work in a fast-paced and demanding environment.
· Strong organizational skills and adherence to hygiene standards.
Why Work with Us:
Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.
Ready to embark on this exciting journey? Apply today and become a part of Joe & The Juice!
